The Shanghai-based Fuji Xerox Center for Customer Telephone Service provides,
through our 800 toll-free telephone, all Fuji Xerox terminal users and
authorized servicing stations throughout the country comprehensive services
ranging from machine repair, online technical advice, VIP customer service to
sales of consumable materials and spare parts.
With the Center's newly installed multi-media facilities, Fuji Xerox's
customers can receive our services not only through our 800 toll-free
telephone, but also by fax, E-mail and SMS.
You can dial the Fuji Xerox toll-free service hotline 800-8205146 from anywhere
in the country. In order to provide better and more efficiency service for our
customers, we have upgraded our hotline with an Automatic Answering System
starting from 10 October, 2004. When the line has connected, you will hear
instructions on the use of function keys.
For Fuji Xerox (China) Limited customers, please choose High-end Machines
Contract Users
For Fuji Xerox of Shanghai Limited customers, please choose Low-end Machines
Contract Users
For Fuji Xerox (China) Limited Desk-top Products customers, please choose
Desk-top Products Maintenance Service
800 Service Hotline Automatic Answering System Guide
Note: Please only input the number when key in the Serial Number.
E.g.
For Serial No. FXY-123456, key-in: 123456# only
For Serial No. 123456789, key-in: 123456789#
Authorized Service Provider - 800 Service
Hotline Automatic Answering System Guide
